We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you.
We try to see all patients on time, and request that you extend the same courtesy to us.
If you cannot keep an appointment, call (305) 274-7800 Ext 100 to notify us immediately. Please try to give us 24 hours notice so that this time may be given to another patient.
If you cannot keep an appointment for a procedure, please notify us with 48 hours.
In the event of a severe emergency, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor.
If the situation is not that severe and arises while the office is closed, telephone (305) 274-7800 and the answering service will promptly forward your message to the doctor on call.
You will receive a response as quickly as possible. If an urgent situation arises while the office is open, call the office and the doctor will be in touch with you either directly or through office personnel giving you instructions on where to meet for emergency care.
We encourage you call with questions you may have concerning your health care problems; however, it would not be respectful to other patients if the doctor were to disrupt treatment to answer every phone call.
Our staff is trained to answer most questions. If your call requires that the doctor speak with you, please leave a message and the doctor will return your call at the earliest opportunity.
All prescriptions and authorizations for renewals should be requested during normal office hours.
We require at least 72 hours for refills and authorizations.
We make every effort to keep down the cost of your medical care. You can help by paying for treatment at the time of your visit.
If your treatment requires several visits, you will be given an estimate and asked to make financial arrangements with a member of our business staff.